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Privacy Policy

Last Updated: March 2026

Nexus Home Partners is committed to protecting the privacy of every homeowner and property owner who reaches out to us. This privacy policy explains what information we collect, how we use it, and what your rights are regarding your personal information. Please read this page carefully. By using our website or contacting us through any form or communication channel, you agree to the practices described below.

Who We Are

Nexus Home Partners is a locally owned housing advisory and home buying company serving Lafayette, Youngsville, Broussard, Carencro, Scott, Opelousas, and the greater Acadiana region of Louisiana. We help homeowners understand their real options when facing repairs, inheritance, financial hardship, or other property-related situations.

Business Name: Nexus Home Partners Phone: 337-418-6944 Email: info@nexushomepartners.com Service Area: Lafayette, Louisiana and the greater Acadiana region

What Information We Collect

We collect information you provide to us voluntarily when you fill out a contact form, call us, send us an email, or otherwise reach out to start a conversation. The information we may collect includes the following.

Information You Provide Directly

Your first and last name. Your phone number. Your email address. Your city or general location within the Acadiana area. A description of your property situation as you choose to share it with us. Any additional details you voluntarily include in a form submission or conversation with us.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard web technologies. This includes your IP address, the type of browser and device you are using, the pages you visit on our site, the amount of time you spend on those pages, and the website or search engine that referred you to our site. This information is collected through tools like Google Analytics and is used in aggregate form to help us understand how visitors use our website so we can improve it over time.

Cookies

Our website may use cookies, which are small text files placed on your device when you visit a website. Cookies help us understand how visitors interact with our site and allow certain features to function properly. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the site may not function as intended. We do not use cookies to collect personally identifiable information without your knowledge.

How We Use Your Information

The information you share with us is used solely to communicate with you about your situation and the options available to you. Specifically we use your information for the following purposes.

To respond to your inquiry and have a conversation about your property situation. To follow up with you if you have requested a callback or additional information. To send you information relevant to your specific situation if you have asked us to do so. To improve our website and understand how visitors find and use it. To comply with any legal obligations that apply to our business.

We do not use your information for automated marketing campaigns, mass email blasts, or any form of outreach that you have not specifically requested or consented to.

How We Share Your Information

Nexus Home Partners does not sell, rent, trade, or share your personal information with third parties for their marketing purposes. Period.

We may share your information in the following limited circumstances only.

With service providers who assist us in operating our website or conducting our business, such as our website hosting provider, our customer relationship management platform, or our email service provider. These providers are contractually obligated to keep your information confidential and to use it only for the purposes of providing services to us.

If we are required to do so by law, such as in response to a court order, subpoena, or other legal process. If we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Nexus Home Partners, our clients, or the public.

In no other circumstances will your personal information be shared with outside parties without your explicit consent.

How We Protect Your Information

We take reasonable technical and organizational measures to protect the personal information you share with us against unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption, which is indicated by the padlock icon in your browser’s address bar, to protect information transmitted between your browser and our site.

No method of transmission over the internet or method of electronic storage is one hundred percent secure. While we work hard to protect your personal information, we cannot guarantee its absolute security. If you have any concerns about the security of your information, please contact us directly at 337-418-6944 or info@nexushomepartners.com.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to conduct our business, and to comply with any applicable legal requirements. If you would like us to delete your personal information from our records, please contact us at info@nexushomepartners.com and we will honor that request promptly unless we are legally required to retain certain information.

Third Party Websites and Links

Our website may contain links to third party websites including Google, social media platforms, and other resources that may be helpful to homeowners researching their options. These links are provided for your convenience and informational purposes only. Nexus Home Partners has no control over the content or privacy practices of those websites and is not responsible for their privacy policies. We encourage you to review the privacy policy of any third party website you visit before providing any personal information.

Google Analytics and Advertising

Our website uses Google Analytics to help us understand how visitors find and use our site. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information only to improve our website and the experience of the people who visit it. Google Analytics collects only the IP address assigned to you on the date you visit the site rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information you provide to us through our contact forms.

You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser or by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.

We do not currently run paid advertising that uses retargeting or tracking pixels to follow visitors after they leave our website. If this changes in the future this privacy policy will be updated to reflect that.

Your Rights Regarding Your Personal Information

You have the right to know what personal information we have collected about you. You have the right to request a copy of that information. You have the right to request that we correct any inaccurate information we hold about you. You have the right to request that we delete your personal information from our records. You have the right to opt out of any communications from us at any time simply by letting us know.

To exercise any of these rights, contact us directly at info@nexushomepartners.com or call us at 337-418-6944. We will respond to your request promptly and without any negative consequences for making the request.

Children’s Privacy

Our website and services are directed exclusively at adults who are property owners or who are making decisions about real property. We do not knowingly collect personal information from anyone under the age of eighteen. If you believe that a minor has submitted personal information to us through our website, please contact us immediately at info@nexushomepartners.com and we will take prompt steps to delete that information from our records.

Changes to This Privacy Policy

Nexus Home Partners reserves the right to update or modify this privacy policy at any time. When we make changes we will update the Last Updated date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this policy constitutes your acceptance of those changes.

Contact Us About This Privacy Policy

If you have any questions, concerns, or requests related to this privacy policy or to how Nexus Home Partners handles your personal information, please reach out to us directly. We are committed to addressing your concerns promptly and transparently.

Phone: 337-418-6944 Email: info@nexushomepartners.com

Nexus Home Partners Lafayette, Louisiana Serving the greater Acadiana region